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Autopix Support

How can we help?

How to check my previous orders?

You can check and re-download images from the archive. We store your files for 90 days so please make sure you have your own backup as well.

1. Log in to your account

2. Once you sign in, navigate to archivebtn page

3. Search for your finished order ID or name plat_searchbox

4. Click on ID, Name or View to see detailed order page

5. View original or edited images, compare them and download if needed

archiveview

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You can check and re-download images from the archive on the platform. We store your files for 90 days so please make sure you have your own backup as well.

app_order_view

1. Log in to your account

2. Once you sign in, tap app_orders in bottom navigation

3. List of your orders will be displayed

4. To view original and edited, tap app_options

5. On pop-up, choose app_pop_btn

Viewing images, comparing and downloading is not yet available on our mobile applications. You can only access detailed order view from our platform.

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