Autopix Support

How can we help?

How to check the status of my order?

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You can easily check status of your order at any time. We will also provide updates when our production team starts editing your images and when it’s completed to be reviewed on your email and in notifications panel on our platform.

1. Log in to your account

2. Once you sign in, stay on the default page

3. Search for your order ID or name plat_searchbox

4. Click on ID, Name or View to see detailed order page

5. Check top right corner of the page to see current status of your order

Order Status:

Draft

Drafts are only visible to you. You can add more images and upload them to our platform anytime.

Uploaded

Images are successfully delivered to our platform and will be assigned to an editor soon.

In progress

Editor has already started editing your images based on the provided template.

QC in progress

Quality Control team is reviewing the order, to ensure that images match your instructions.

Approval Required

Order is completed and is ready to be approved. Edited images can be checked on the platform.

Approved

Images are ready to be downloaded. We keep approved orders in our system for 90 days.

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You can easily check status of your order at any time. We will also provide updates on when our production team starts editing your images and when it’s completed to be reviewed on your email.