Autopix Support
How can we help?
How to manage order notifications?
You can set up notification when creating a new instructions template on our platform, which will be later used as a guide for you editing requirements. Notifications settings can be changed anytime by editing existing instruction template.
We provide automated system notifications about all activities on your orders – . Those activities include:
- Order status change (When editor starts working on it, when it’s completed and when files are ready to be approved)
- When order and image comments are made
- When files are approved and ready for download
Setting up email notification when creating new instruction:
1. Log in to your account
2. Click on category in the side-bar
3. Click on icon and follow these steps
4. Check notification settings you want to get email notification about –
5. Click
Setting up email notifications when editing existing instruction templates:
1. Log in to your account
2. Click on category in the side-bar
3. Click on settings icon and choose “Edit”
4. Check notification settings you want to get email notification about –
5. Click
Note that by default when creating an instructions template, the notifications for when files are ready for approval and when comments are made, are automatically selected.
![Thumbs Up](https://autopix.no/wp-content/themes/autopixno/images/tu_normal.png)
![Thumbs Down](https://autopix.no/wp-content/themes/autopixno/images/td_normal.png)
Unfortunately, you can’t customise notification settings in our mobile applications. You can only set up these when creating new instruction on our platform.